Key Responsibilities:
1. Gather data elements for Taleo configuration need.
2. Support Recruiter WebTop users throughout the implementation and post Go Live.
3. Key point of contact for Technical Support.
4. Key point of contact for Staffing WebTop (SWT) / Manager WebTop (MWT) users and support UCB Candidates.
5. Manage day-to-day Administrator WebTop (AWT) functionality of the Taleo Application. Data entry/maintenance of Administrator WebTop includes:
a. Creation and maintenance of OLF Foundation Data
b. User Management
c. Correspondence Manager
d. Creation and Maintenance of Taleo & Client User Defined Fields
e. Job Board and Agency Management, Source List Configuration
f. All other AWT Configuration Settings
Core Competencies
Aptitudes (Functional & Technical skills)
Broad knowledge of HR functions and processes; knowledge of recruitment and compensation practices a plus
Strong organization and communication skills
Strong process management, project management, analytical and problem-solving skills
3-5 years experience working as technical point of contact for Taleo applicant tracking system
Experience interacting with integration teams, specifically Taleo Client Connect
Candidate would ideally possess implementation experience
Report writing/publishing (Business Objects preferred)
Provide 2nd and 3rd tier application support, including troubleshooting issues for all users, tracking and communication of issues and resolution.
Extensive understanding of System(s) and their hardware and operating environments
Understanding of various operating systems and software packages as required for supporting products
Understanding of application/usage issues and processes
Basic understanding of the Business Integration Methodology and good understanding of Service Management Framework Requirements/Expectations
Bachelors degree preferred in computer science, engineering, business, related field, or equivalent experience
Ability to express complex technical concepts, verbally and in writing is critical
Ability to interface with internal clients and external vendors essential
Experience 2+ Years of experience in areas like: Taleo System Administration [Taleo Certified System Administrator preferred
Working Dimensions Support 24*5 (Any Shift)
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